Diktum has successfully operated in the field of fasteners and tools for many years. Celebrating its 15th anniversary in 2025, Diktum has reached a significant stage of growth. The company has not only strengthened its position in the market but has also taken a major step forward by investing in expansion and improving the quality of its services.
Infrastructure expansion
To ensure more efficient operations and better customer service, "Diktum" has opened the doors of a new, modern administrative building and constructed spacious warehousing facilities in Kaunas. According to the company's director, D. Sabaliauskas, these changes were necessary to optimize logistics processes and increase the product range.
"For many years, we have invested a lot of time in building the relationship with each customer, supplier, and partner. It is important for us that all work processes would be continuously improved to maintain competitiveness and the highest standards, with customers being the main beneficiaries in this entire chain of company changes," said D. Sabaliauskas about the company's growth objectives.
"We are pleased to be able to grow and have the opportunity to offer our customers more services, more high-quality goods, and fast as well as professional service. In order to achieve this, we need to expand our infrastructure, increase the range of goods and services, and invest in employees and work processes. This is where we are currently focusing on. We will soon open another Diktum store in Kaunas, which will allow customers to purchase goods even more conveniently or quickly receive consultations on fastening issues," added a representative of the company.
Growth in employee numbers and service expansion
The company has not only invested in infrastructure but has also significantly increased the number of employees. This has made it possible to ensure a higher level of customer service and expand the range of services provided.
"It's not a surprise that as the company grows, there is also a need for qualified employees, especially since our company has always been open to honest, professional, and ambitious people. Huge thanks goes to our team and their hard work - because of them, now we can understoand what the customer and partner truly need and what aspects they prioritize. It is precisely from our team's connection with customers that we were able to justifiably increase not only the range of goods but also the range of services – today we can offer about 10 different services, from painting fasteners to preparing certain fastening projects," said P. Petkevičius, Commercial Director of "Diktum".
24/7 product pickup
Responding to customer needs, "Diktum" will soon offer another new service – 24/7 product pickup. Special parcel lockers will be located near each Diktum store in Kaunas and Vilnius. These expansion steps demonstrate "Diktum's" commitment to continuous improvement and meeting customer needs. The company aims not only to maintain its leading position in the market but also to become an example of innovation by implementing advanced solutions and offering the highest quality goods and services.
